Skip to main content


We are worried. We are always worried. We worry that the person we are engaging might lose interest in what we are proposing, in us. So, we keep talking to arouse interest. As we get more excited, we talk faster. And, as we talk faster, our conversation dissolves into noises. The noises becomes an irritant. The person loses then loses interest...

Or, we keep introducing new handles for objection. Then, we'll spend our time handling objections. Back and forth. Back and forth. Until the engagement becomes a mental and verbal boxing match. Guess who will be the loser.

Convincing needs talking and showing. Whether in sales or in trying to convince your boss  to buy in an idea. The show and tell is to keep your relevant for the engagement. However, if you want to come out of the bout smelling victorious, you have to ask leading questions. Questions to the answers you want. Questions leading to the obvious answers, designed to produce the desired outcome. Questions that help the engaged make the right decision, the decision to buy-in to what you are presenting.

However, questioning is not the fine art. The fine art is the ability to keep your mouth shut after asking the question, "I think the premium version suits your needs better, shall we deliver it next Tuesday or would you prefer to get it on Monday?" Or, "When it comes to drinking water, you would want your family to have the best, don't you?"  Not a single word until you get an answer, get it?

Silence allows your ramblings to sink in. Silence also gives you control over the engagement. You can use this tip to enhance your effectiveness. When are you going to try it?

Popular posts from this blog


In the clasp of the novel pandemic, it feels being engulfed in a mesh of sly and ruthlessness. Every day, real and fake news of the virus’ conquests toughen the strands of the mesh, making it less porous. Harder to breathe. Massive millions are literally struggling to get their lungs working. Nearly three hundred thousand have ceased to need lungs. Heartbreaking. Scary. Humbling. The challenge for the living are manifold. Health and wealth is now the correct order of concern. People used to put the ‘W’ before the ‘H’. That is, whatever left, that were not drained by this ‘evil disease,’ as China’s numero uno, Xi Jinping calls it. But it’s like a rolling deficit. The trail of destruction is still fluid. Depending on which of the two directions you are looking, the scenario is similar, although not equal. If you look East it is gloom. If you look West, it feels like doom. And no one seems to have the answer to the question, “When can we eliminate this unseen evil that is elim


"Choose a job you love, and you will never have to work a day in your life. " -Confucius It's of little comfort thinking about the industrial quality sanitizer dispensers we installed at staircase landings and common areas, the SARs response plan and the wipe-down protocol I have left with the company I worked for (nuts!) 35 years. Back then, in 2003,we were already big on testing, screening, quarantine and contact tracing. And, we did a good job, keeping our factories open. "And, we did a good job, keeping our factories open." It's not so good out there now. We are all in this grim mush. The scarier prospect is that no one knows when it will all end. It's been a yo yo. We thought Singapore had it in their pockets. Then, their infections skyrocketed. From a model, it is now the worst in the region. South Korea had their highest daily spike and China just reported their first double figure in

People Can Die from Anger but Needn’t; Learn How

Let's get to the heart of the problem. Anger can kill you. If you allow it. Phillippe Coutinho is in fix at the moment. He is an asset of Barcelona FC, the top Spanish club but is  playing for Bayern Munich, the top German club.   The problem with this arrangement is that he seldom  starts. The bigger problem is, according to reports, Barca wants him to find a new club and Bayern is  not buying. On loan from Barcelona, the Brazilian was once adored as the midfield wizard   at  Liverpool FC. Since his $210 million move to the Spanish club in 2018, it has been downhill for the once much-loved player. His fall from grace has stumped football fans. It’s not like he has lost his skills. Whenever he played, he continued to display the fluid skills that made him famous at Anfield, the home ground of Liverpool FC. The Problem with Coutinho is not Coutinho Experts have pinpointed the problem. Lionel Messi. The long time lynchpin player at Barcelona. The king of the arena. The jewel of