Docusign on Unsplash When I was offered a leadership role to run the Building and Employee Services Department, I rejected it without thinking. The employee services part was a cinch. I was involved in that function for more than twenty years. Imagining the demands of building maintenance overwhelmed me. “At least you must have a working knowledge of civil engineering,” I justified for my foolhardy decision. In my course of work, the only contacts I had with the building services team were to clean up before and after my events. And only if they were held on site. I was doing the annual events; leading ad hoc committees delivering the mega event for twenty years. It was a full package deal, from working with manufacturing for the approved date, to site selection, catering, engaging celebrities, publicity and the executive speech. The last task was the most challenging. I had to do the most rework. It was also the most gratifying for two reasons. First, I got to play a role in